Odoo Technical-Functional Consultant

1. Job Purpose

The Odoo Technical-Functional Consultant is responsible for analyzing business requirements, configuring and implementing Odoo ERP solutions, and supporting technical customization and integration activities to meet clients' operational needs.

The role bridges business processes and technical development, ensuring that Odoo solutions are properly designed, configured, tested, deployed, and maintained. The position requires close collaboration with clients, project managers, developers, and implementation teams to deliver effective, scalable, and reliable digital transformation solutions.

The successful candidate will contribute to the full ERP implementation lifecycle, from business requirements gathering and process analysis to configuration, customization, user training, deployment, and post-implementation support.

2. Key Responsibilities

A. Business Analysis and Requirements Gathering

• Meet with clients and stakeholders to understand business operations, challenges, objectives, and system requirements.
• Analyze existing business processes and identify opportunities for process optimization and digital transformation.
• Conduct requirements-gathering sessions, interviews, and business process workshops.
• Translate business requirements into functional specifications, technical requirements, and implementation plans.
• Map current and future business processes and recommend appropriate Odoo solutions.
• Identify gaps between standard Odoo functionality and client requirements.
• Prepare functional documentation, process flows, requirement specifications, and solution proposals.
• Ensure that proposed solutions align with business objectives, operational requirements, and implementation best practices.

B. Odoo Configuration and Functional Implementation

• Configure and implement Odoo modules based on approved business requirements.
• Work with relevant modules, including Sales, CRM, Purchase, Inventory, Accounting, Invoicing, Manufacturing, Project, Human Resources, and other applications as required by each project.
• Set up workflows, access rights, user roles, approval processes, automated actions, and system parameters.
• Configure master data, business rules, document sequences, and operational settings.
• Support data migration, data cleansing, validation, and reconciliation activities.
• Conduct functional testing to verify that system configurations meet approved requirements.
• Recommend standard Odoo functionality wherever possible to minimize unnecessary customization.
• Support system demonstrations, prototypes, and proof-of-concept activities.

C. Technical Analysis and Customization

• Analyze technical requirements and determine whether they can be addressed through standard configuration, existing modules, or custom development.
• Collaborate with Odoo developers to translate functional requirements into technical specifications.
• Support the development, testing, and implementation of custom modules, reports, workflows, and system enhancements.
• Understand Odoo's technical architecture, including its ORM, models, views, actions, security rules, and module structure.
• Work with Python, XML, PostgreSQL, and relevant web technologies where required by the assigned technical responsibilities.
• Support API integrations and connections between Odoo and external applications or third-party systems.
• Assist in diagnosing technical issues, reviewing error logs, reproducing bugs, and coordinating corrective actions.
• Participate in code reviews, technical discussions, and solution validation when appropriate to the role.
• Ensure customizations are documented, maintainable, and compatible with the relevant Odoo version.

D. System Testing and Quality Assurance

• Prepare test scenarios and test cases based on functional and technical requirements.
• Perform functional, integration, regression, and user acceptance testing (UAT).
• Identify, document, prioritize, and follow up on system defects and configuration issues.
• Verify that customizations and integrations function correctly across relevant business processes.
• Coordinate with developers and project managers to resolve issues before deployment.
• Validate migrated data and confirm that system outputs meet client requirements.
• Ensure that solutions satisfy approved acceptance criteria before client handover.

E. ERP Implementation and Deployment

• Participate in project planning, implementation activities, and milestone tracking.
• Coordinate with project managers and technical teams to ensure timely completion of assigned deliverables.
• Prepare configuration documentation, implementation checklists, and deployment plans.
• Support staging, production deployment, system upgrades, and version migration activities as assigned.
• Assist with go-live preparation, data validation, user readiness, and deployment troubleshooting.
• Monitor system performance and user feedback during the initial implementation period.
• Support the handover of completed solutions to support or maintenance teams.

F. Client Training and Post-Implementation Support

• Deliver end-user training and demonstrations on Odoo functionalities and workflows.
• Prepare user manuals, training materials, process documentation, and frequently asked questions.
• Provide functional and technical support for Odoo-related incidents and user queries.
• Investigate reported issues, determine root causes, and coordinate appropriate solutions.
• Support users in adopting new workflows and following approved system procedures.
• Recommend system enhancements based on user feedback and evolving business requirements.
• Maintain professional communication with clients throughout implementation and support activities.

G. Documentation and Collaboration

• Maintain accurate functional specifications, configuration records, technical documentation, and change logs.
• Document system customizations, integrations, testing outcomes, and known issues.
• Coordinate with Project Managers, Developers, Business Analysts, and other consultants.
• Report implementation progress, technical dependencies, risks, and outstanding issues.
• Follow established project management, software development, and quality assurance practices.
• Contribute to internal knowledge sharing and the continuous improvement of SD Shift's implementation methodology.

3. Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Business Information Systems, Engineering, or a related field.
• A degree in Business Administration combined with relevant ERP implementation and technical experience may also be considered.
• At least 2–4 years of relevant experience in Odoo implementation, ERP consulting, technical-functional analysis, or software development.
• Demonstrated experience configuring and implementing Odoo modules in a business environment.
• Understanding of business processes such as sales, procurement, inventory, accounting, finance, project management, or human resources.
• Experience gathering requirements, preparing functional specifications, and coordinating with technical teams.
• Practical knowledge of Odoo's technical architecture and customization approach.
• Familiarity with Python, XML, PostgreSQL, APIs, and Git is expected for candidates undertaking hands-on technical responsibilities.
• Experience with Odoo integrations, custom modules, data migration, and system troubleshooting is an advantage.
• Familiarity with Agile methodologies and project management tools is preferred.
• Odoo functional or technical certifications are an advantage.
• Good command of English is required; Arabic and French are advantages.
• Ability to work directly with clients, manage competing priorities, and deliver within agreed project timelines.

4. Technical and Functional Competencies

Functional competencies

• Business process analysis and workflow mapping.
• ERP configuration and implementation.
• Requirements gathering and functional documentation.
• Gap analysis and solution design.
• Data migration and validation.
• User training and change management.

Technical competencies

• Understanding of Odoo architecture and module development.
• Python, XML, PostgreSQL, and Git, according to the role's technical scope.
• Troubleshooting, debugging, and root-cause analysis.
• API integration and third-party system connectivity.
• System testing, deployment, and version compatibility.
• Understanding of access controls, security rules, and data integrity.

Professional competencies

• Analytical and problem-solving skills.
• Strong communication and client relationship management.
• Attention to detail and documentation.
• Teamwork and cross-functional coordination.
• Accountability and results orientation.
• Adaptability and continuous learning.
• Ability to explain technical concepts in business language.