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Job Summary -Senior Odoo Functional Consultant- (Lebanon)

The Senior Odoo Functional Consultant is responsible for leading business requirements analysis, stakeholder engagement, and functional solution design for Odoo ERP implementations. The role translates complex business needs into scalable, upgrade-safe Odoo solutions by prioritizing standard features, configuration, and best-practice development approaches. The consultant owns Functional Requirement Documents (FRDs), drives functional decision-making, ensures alignment between business objectives and technical execution, and safeguards solution quality, efficiency, and long-term maintainability throughout the project lifecycle.

Responsibilities

• Lead end-to-end business requirements gathering through structured stakeholder interviews, workshops, and process walkthroughs

• Analyze client business models, operational workflows, reporting needs, and decision-making structures

• Identify inefficiencies, redundancies, and non-value-adding activities in existing processes

• Challenge client assumptions when necessary and propose simplified, scalable alternatives aligned with Odoo’s native design philosophy

• Translate business needs into clear, structured, and prioritized functional requirements

• Design functional solutions using Odoo standard features and configurations as the primary approach

• Evaluate and recommend configuration versus customization versus integration options, clearly articulating trade-offs, risks, and long-term impact

• Ensure all functional designs are scalable, upgrade-safe, and aligned with Odoo best practices

• Define functional workflows, approval logic, user roles, access rights, and data structures

• Validate functional feasibility before committing requirements to development

• Produce high-quality Functional Requirement Documents (FRDs) serving as the single source of truth for implementation

• Prepare functional flow diagrams, use cases, and acceptance criteria

• Ensure FRDs are understandable by both business stakeholders and technical teams

• Maintain version control and traceability of requirements throughout the project lifecycle

• Ensure formal stakeholder validation and sign-off on all functional deliverables

• Act as the primary functional point of contact for clients

• Lead and structure stakeholder meetings to drive decisions rather than discussions

• Manage expectations regarding scope, timelines, system limitations, and best-practice trade-offs

• Mediate between business users and technical teams to ensure alignment and clarity

• Educate clients on Odoo capabilities, constraints, and optimal usage patterns

• Work closely with development teams to clarify requirements and functional intent

• Support the project manager by providing functional input on scope, effort estimation, and dependencies

• Review functional implementations during development to ensure alignment with FRDs

• Identify functional risks early and proactively address issues to avoid downstream rework

• Contribute to delivery planning, milestones, and implementation sequencing

• Define functional test scenarios and User Acceptance Testing (UAT) scripts

• Lead UAT sessions with business users and ensure proper validation against approved requirements

• Analyze reported issues to distinguish between functional gaps, misuse, or enhancement requests

• Validate fixes and enhancements prior to sign-off

• Ensure functional quality and completeness before go-live

• Support go-live readiness assessments from a functional perspective

• Deliver end-user and key-user training sessions

• Prepare functional documentation, user guides, and operational manuals

• Support change management by ensuring users understand new processes and system behaviors

• Provide post-go-live functional support during stabilization periods

• Stay up to date with new Odoo versions, features, and functional capabilities

• Contribute to SD SHIFT’s internal knowledge base, methodologies, and functional standards

• Mentor junior functional consultants and support capability development

• Participate in presales activities by supporting solution design and scope definition

• Provide functional input for proposals, effort estimations, and delivery approaches

• Uphold SD SHIFT’s consulting standards, delivery governance, and quality benchmarks

• Mediate between business users and technical teams to ensure alignment and clarity.

Qualifications, Skills & Requirements

• Odoo 18 Functional Certification is mandatory

• Minimum 7 years of hands-on experience in ERP functional consulting, including at least 4 years focused on Odoo implementations

• Proven track record of leading full-cycle ERP projects, from requirements gathering through go-live and post-deployment support

• Prior client-facing consulting experience in Odoo or similar ERP environments

• Strong experience in mapping business workflows and producing clear functional specifications

• Deep functional knowledge of Odoo modules, including Sales, CRM, Inventory, Purchase, Accounting, HR, Projects, and related applications

• Strong analytical and problem-solving skills with a structured approach to business process improvement

• Familiarity with Odoo Studio, automations, reporting tools, and basic technical concepts such as customizations and integrations

• Proven ability to lead workshops, deliver end-user training, and produce high-quality documentation

• Experience coordinating with technical teams and managing project timelines, scope, risks, and stakeholder expectations

• Excellent communication skills in Arabic and English; French proficiency is a strong advantage